Request Tracker Deutsch (RT) is an open-source ticket tracking, task management, and helpdesk solution. It is written in Perl and available under the GNU General Public License. RT was first released in 1996 and has since become a popular tool for managing customer service requests, IT support issues, and other workflow tasks.
RT can be customized to meet the needs of different organizations and industries, offering features such as email integration, ticket prioritization, custom fields, and powerful search capabilities. It also includes a web-based interface that allows users to manage their tickets and tasks from anywhere with an internet connection. RT is highly configurable, making it suitable for organizations of all sizes and types.
One of the notable features of RT is its support for multiple languages. While the software is written in English, it has been translated into multiple languages, including German. The German-language version of RT, known as Request Tracker Deutsch, is maintained by a community of users and developers who are dedicated to providing support and updates for the software.
Overall, Request Tracker Deutsch is a reliable and flexible solution for organizations looking to streamline their ticket tracking and task management workflows. Its customizable features and multilingual support make it a popular choice for companies around the world.
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